Login
Homev
Productsv
Demov
Us & Themv
FAQv
Supportv
Orderv
Downloads

Frequently Asked Questions

Have a question not answered here? Contact REV23 Development.

Tattoo Management Studio FAQ for Mac Looking for questions about Mac compatibility? They're in the FAQ for Mac.

Q: Does Tattoo Management Studio work outside the United States?
A: Absolutely! While some countries do not require the amount of paperwork for tattoo procedures that the United States does, Tattoo Management Studio was designed to work in any country that performs tattoos & body piercings. Currently, there are Tattoo Management Studio users in United States, Canada, Australia, New Zealand, Germany & Italy.


Q: Can I capture my client's signature electronically so I don't need to keep the hard copy of a release form?
A: Yes! Tattoo Management Studio integrates with the ePad-ink to obtain legally binding signatures which store digitally on the release form. Please check with your local health department if your state will allow this, as all states are different.


Q: We use some "creative" book keeping methods in our studio. Does Tattoo Management Studio erase numbers at the end of the year, not track cash, etc...?
A: No. Tattoo Management Studio includes no features to help you dodge the IRS or reduce your taxable income. It is designed to keep track of what is coming into your studio and what is going out of your studio. By supplying falsified numbers to the software you would be doing yourself a disservice by not taking advantage of all Tattoo Management Studio has to offer and seeing the growth of your studio year after year.


Q: Does Tattoo Management Studio scan barcodes for merchandise?
A: Yes! You can print and scan barcode labels.


Q: Can more than one computer in my studio use the same data?
A: Yes! You just need to buy an additional workstation license (at a discounted price) for each additional computer you want to install the software on.


Q: If I replace my computer, can I reinstall the software or do I need to purchase it again?
A: You absolutely do not need to purchase the software again! While Tattoo Management Studio software installations are licensed to your computer, if you need to install it somewhere else, it's as simple as a phone call to REV23 Development to have the license transfered at no cost.


Q: I have multiple studios and want them to share the same data. Is this supported?
A: Yes! There are several options for allowing data sharing across all of your studios. REV23 Development also offers database hosting for a monthly fee, or you can do it yourself. For more information please contact REV23 Development.


Q: Will my existing credit card processor work with your software?
A: Why not check out the recommended card processing as they have the lowest rates around, however it may be possible that your current processor works with Tattoo Management Studio. If they are on the TSYS/Vital platform or the Paymentech platform, then yes. Otherwise, Tattoo Management Studio will not be able to process credit cards with them at this time, but will be very soon.


Q: Do you offer on-site training/support?
A: No. Tattoo Management Studio is not difficult to learn, but you can sign up for a low cost web setup & training.


Q: Are there free updates?
A: When you purchase a Tattoo Management Studio license you will receive free updates for one year. After that time, when a new version of the software is released you would be required to pay a discounted upgrade fee if you'd like to have features included in that new version. Otherwise you can continue to use the version you have at no cost.


Q: Do I need an internet connection?
A: For some features such as downloadable catalogs, credit card processing, Google Calendar Integration & Text Message/E-mail reminders, yes. However the software works offline, too. An internet connection is also required once, 90 days after purchase to validate your license or every 30 days if you're on a payment plan.